Privacy & Cookie Policy

Effective Date: April 15, 2025

GRACE LANKA TOURS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and protect the personal information you provide when using our website or contacting us for travel-related services in Sri Lanka.

1. Information We Collect

We may collect the following personal data when you interact with our website or services:

  • Full name
  • Email address
  • Travel preferences and inquiries (e.g. destination, dates, number of travelers)
  • Any additional information you voluntarily provide through forms or messages

We do not collect sensitive personal data or financial information through this website.

2. How We Use Your Information

Your data is used solely for the purpose of:

  • Responding to your travel inquiries and customizing your tour experience
  • Improving our services and understanding customer interests
  • Communicating essential information related to your trip

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather basic analytical data, such as:

  • Visitor traffic and behavior patterns (via tools like Google Analytics)
  • Preferences such as language or location

You can choose to disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

4. Third-Party Services

We may use trusted third-party services (e.g., Google Analytics, WhatsApp) to help us operate our website and communicate with you. These services may collect anonymized usage data in accordance with their own privacy policies.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above. You may contact us at any time to request deletion of your data.

6. Your Rights

Depending on your location (e.g., within the EU), you may have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data

To exercise any of these rights, please contact us at the email address below.

7. Contact Us

If you have any questions about this policy or how your data is used, please reach out to us at:

Email: hado.frequency@gmail.com
Company: GRACE LANKA TOURS
Location: Colombo, Sri Lanka

8. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with the updated effective date.